PRIVACY AND SECURITY POLICY
All services provided on our Store belong to and are operated by our company, Arzu Koşar - Atelier Desire, registered at Göztepe Mahallesi Prof Mustafa Reşit Belgesay Sok. No:19/8 Kadıköy Istanbul.
Our company may collect personal data for various purposes. Below is a description of how and in what manner the personal data collected is gathered, and how and in what manner this data is protected.
By becoming a member or by filling in various forms and surveys on our Store, a number of personal details of members (such as name-surname, company information, phone, address, or e-mail address) are collected by our Store as required by the nature of the business.
Our company may, from time to time, send its customers and members campaign information, information about new products, and promotional offers. Our members may make any choice regarding whether or not to receive such information while registering as a member, and may subsequently change this choice from the account information section after logging in, or may notify us via the link in the informational message sent to them.
Personal information transmitted to our store electronically by our members, during the approval process carried out through our Store or by e-mail, will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" made with our members.
In order to identify system-related problems and to quickly resolve any problems or disputes that may arise regarding the service provided, our Company records and uses the IP addresses of its members. IP addresses may also be used to identify users in a general manner and to compile broad demographic information.
Our Company may also use the requested information, outside the purposes and scope determined by the Membership Agreement, for direct marketing purposes, either by itself or through parties with which it cooperates. Personal information may also be used to contact the user when necessary. Information requested by our Company, or information provided by the user, or information relating to transactions carried out through our Store, may be used by our Company and the parties with which it cooperates, outside the purposes and scope determined by the "Membership Agreement," for various statistical evaluations, database creation, and market research, without the identity of our members being disclosed.
Our Company undertakes to keep confidential information strictly private and confidential, to treat this as an obligation of secrecy, and to take all necessary measures and exercise all necessary care to ensure and maintain confidentiality and to prevent all or any part of the confidential information from entering the public domain, from unauthorised use, or from disclosure to a third party.
CREDIT CARD SECURITY
Our Company places top priority on the security of credit card holders who shop on our shopping sites. Your credit card information is never stored in our system under any circumstances.
When you enter the transaction process, there are two things you should look out for to understand that you are on a secure site. One of these is a key or lock icon found at the bottom line of your browser. This indicates that you are on a secure web page, and all of your information is protected through encryption. This information is used only in connection with the sales transaction process and in accordance with the instructions you have given. Information relating to the credit card used during shopping is encrypted independently of our shopping sites using the 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank to be verified. Should the usability of the card be confirmed, the shopping transaction proceeds. Since no information relating to the card can be viewed or recorded by us, third parties are thereby prevented from obtaining this information under any circumstances.
The reliability of the payment/invoice/delivery address information of orders placed online by credit card is monitored by our company against Credit Card Fraud. For this reason, in order for the orders of customers placing an order on our shopping sites for the first time to reach the procurement and delivery stage, the accuracy of their financial and address/phone information must first be confirmed. To verify this information, the credit card holder customer or the relevant bank is contacted if necessary.
Only you can access and change all the information you provide when registering as a member. As long as you keep your member login details secure, it is not possible for others to access or change information relating to you. For this purpose, all membership transactions take place within a 128-bit SSL security area. This system is an international encryption standard that cannot be broken.
Online shopping sites that have an information line or customer service, and that state their full address and telephone information, are more preferred nowadays. This way, you can obtain detailed information on any matter you may be wondering about, and gain more reliable information regarding the trustworthiness of the company providing the online shopping service.
Note: We recommend paying attention to whether the company's full address and telephone number appear on online shopping sites. If you are going to shop, note down all the phone/address information of the store from which you are purchasing the product before making your purchase. If you are not sure, call to confirm before shopping. On all of our company's online shopping sites, all information regarding our company and our company's location is stated.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information, which you send to us via the mail-order method, will be kept by our company in accordance with the principle of confidentiality. This information is held for a period of 60 days against possible objections that may arise with the bank regarding withdrawals from the credit card, and is then destroyed. Should any amount be withdrawn from your card other than the amount stated in the mail-order form approved by you, which you send to us in payment for the products you have ordered, you may naturally object to the bank and prevent payment of that amount, and therefore this does not pose a risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our Store may provide links to other sites within its website. Our Company bears no responsibility whatsoever for the privacy practices or content of the sites accessed through these links. Advertisements published on our company's site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement relate solely to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CASES
In the limited circumstances stated below, our Company may disclose users' information to third parties outside the provisions of this "Privacy Policy." These circumstances are limited to the following;
1. To comply with obligations imposed by legal rules in force, issued by a competent legal authority, such as laws, decree-laws, regulations, etc.;
2. In order to fulfil and implement the requirements of the "Membership Agreement" and other agreements executed by our Store with users;
3. Where information relating to users is requested for the purpose of conducting a duly authorised investigation or inquiry carried out by a competent administrative or judicial authority;
4. Where it is necessary to provide information in order to protect the rights or safety of users.
E-MAIL SECURITY
In e-mails you send to our Store's Customer Service regarding any order of yours, never write your credit card number or passwords. Information contained in e-mails may be seen by third parties. Our Company cannot, under any circumstances, guarantee the security of information transmitted through your e-mails.
BROWSER COOKIES
Our Company may obtain information about users visiting our store and their use of the website by using a technical communication file (Cookie). The technical communication files referred to are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences relating to the site.
The technical communication file helps to obtain statistical information about how many people have visited the site, for what purpose and how many times a person has visited the site, and how long they have stayed on the site, and helps to dynamically generate advertising and content from user pages specially designed for users. The technical communication file is not designed to retrieve data from your main memory or e-mail, or any other personal information. Most browsers are initially designed to accept the technical communication file, but users may, if they wish, change their settings so that the technical communication file is not received, or so that a warning is given when a technical communication file is sent.
Our Company may amend the provisions of this "Privacy Policy" at any time, by publishing them on the site, by sending users an e-mail, or by publishing them on its site. Should the provisions of the Privacy Policy change, they shall take effect on the date they are published.
For any questions and suggestions regarding our privacy policy, you may send an e-mail to [email protected]. You can reach our Company through the following contact details.
Company Title: Arzu Koşar - Atelier Desire
Address: Göztepe Mah. Prof Mustafa Reşit Belgesay Sok. No:19 D:8 Kadıköy Istanbul, Göztepe Tax Office, 19820227450
Email: [email protected]
Tel: 0 850 303 0774
Fax: -